Cancellation Policy

All cancellations must be in writing. 

Cancellations received before September 14, 2022*, will be charged a processing fee of $75 per attendee. You have the option to receive an event credit to be used the following year (2023) or a refund less the $75 processing fee. 

Cancellations received on or after September 15, 2022*, will be charged a processing fee of $125 per attendee. You will only be able to receive an event credit to be used the following year (2023) or a refund less the $125 processing fee.

Cancellations received on or after October 5, 2022*, will receive an event credit to be used the following year (2023).

*In any case, you may send a substitute in your place without a penalty.

Non-Refundable Instances

• No refunds will be made for no-shows 
• Special events (tours) are nonrefundable 

Cancellation notices should be sent to NAI@gobrightspot.com.  

Should this event be canceled or postponed due to strict rules and regulations regarding COVID-19, all registrants will receive a refund in the form of a CREDIT for the next scheduled event. A processing fee will not be deducted in this instance. 

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