FAQ: NAI Global 2024 Convention

Discount Codes

If you are eligible for a discount based on your attendee type or home country, the discount will automatically appear for your use to apply on the payment page in the discount code box.
If you have a registration discount code OR a credit from a previous event from NAI Global, please enter your unique code at the end of the registration process on the Payment Page in the box labeled "Discount Code". Discounts must be submitted at the original time of registration and cannot be applied retroactively.
If you have any questions, please contact the registration department BEFORE you proceed at NAI@gobrightspot.com

Cancellation Policy

All registration(s) purchases are non-refundable after 72 hours of purchase. Any cancellations made thereafter will receive a credit less a $125 processing fee. Credits are transferable to other NAI Global hosted events or to a colleague until December 31st of the following year. (For example, any credits received for the 2024 Convention are only available for use up until December 31, 2025.) All cancellations and future credit requests must be made at least 24 hours prior to the event start time.

NAI Global reserves the right to change elements of the event including, but not limited to, the event date, venue, timing, and content line-up.
Cancellations for illness and travel issues are not eligible for a refund.
Should this event be canceled or postponed due to an act that was beyond NAI Global's reasonable control (for example, a natural disaster, act of war or terrorism, riot, labor condition, health pandemic or governmental action), all registrants will receive a refund in the form of a CREDIT for the next scheduled event. A processing fee will not be deducted in this instance.