
Frequently Asked Questions
Cancellation Policy
- All cancellations must be in writing.
- All registration(s) are subject to a full refund up to 72 hours after purchase.
- Cancellations received by December 31, 2025, will be refunded less a processing fee of $75 per attendee.
- Cancellations received between January 1 – January 30, 2026, will be refunded less a processing fee of $150 per attendee.
- Cancellations received between January 31 – February 13, 2026, will not be refunded.
Non-Refundable Instances
- No refunds will be given for no-shows
- Special events (tours) are nonrefundable
NAI Global reserves the right to change elements of the event including, but not limited to, the event date, venue, timing, and content line-up.
Should this event be canceled or postponed due to an act that was beyond NAI Global's reasonable control (for example, a natural disaster, act of war or terrorism, riot, labor condition, health pandemic, or governmental action), all registrants will receive a full refund. A processing fee will not be deducted in this instance.
Have additional questions? Email us!
- For any questions please contact: NAI@gobrightspot.com.
- NAI Global will be following all rules and regulations enforced by the city of Las Vegas, Nevada.
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