Have additional questions? The NAI Global Events Team is happy to help!

Q: What is the attire for the NAI Global 2027 Convention?
A: Attire throughout the event is business casual. Appropriate attire includes slacks or khakis, dress shirts or blouses, open-collar or polo shirts, a tailored blazer, knit shirts or sweaters, and loafers or dress shoes that cover all or most of the foot. Baseball caps are not allowed.  We suggest bringing a light outer layer, as the conference space may be cold.

Q: What is the cancellation policy?
A: All cancellations must be submitted in writing to NAI@gobrightspot.com. Full refunds are available within 72 hours of registration. After 72 hours, refunds will be issued less a $150 processing fee.  No refunds will be granted after the final cutoff date of December 14, 2026. No-shows, travel issues, illnesses, or schedule conflicts are non-refundable. Substitutions within the same firm may be permitted prior to the deadline date of January 11, 2027.  NAI Global reserves the right to modify event details, and such changes do not warrant refunds. In the event of force majeure cancellation, full refunds will be issued.

Q: Can I bring a guest to NAI Global-hosted events?
A: Yes, you’re welcome to bring a guest. A fee of $750 will apply. If you need to register more than (1) guest, please contact the NAI Global Events Team. Please note, guests must be 21+ to attend any receptions or evening functions.

Q: How do I register my guest?
A: Once you’ve completed your own registration, but before payment, click the “Add Another Person” button and follow the prompts to register your guest.

Q: Are discount codes available this year?
A: Yes, there will be a discount code provided if you are staying at the Grand Hyatt Nashville for a minimum of (2) nights. The discount code will appear on the payment page.

Q: How do I submit changes to a registration form already processed?
A: Once your registration is complete, you can log back in or contact the NAI Global Events Team via email at NAI@gobrightspot.com.

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